Active Opening
Support Operator / Operations Assistant
Our team is expanding and we are opening a position for a dedicated Support Operator to handle communications with clients, issue resolution, and keeping sales operations moving smoothly.
Mandatory Core Requirements
- 1. Critical Qualification — Flawless English: Exceptional written English is mandatory. Every single message must feature perfect grammar, native-level phrasing, and a polished tone. No casual slang, typos, or sloppy shortcuts.
- 2. Proven Antidetect & Cookie Proficiency: Verifiable experience using antidetect browsers (AdsPower, Dolphin, Octo, etc.) and handling cookie files/session management completely independently without assistance.
About the Role
This is a long-term job in an active and structured team. As our dedicated Support Operator, you will assist our clients with cookie setup, troubleshooting antidetect profiles, and answering inbound sales and support inquiries.
Primary Responsibilities
- Handle direct communications with clients across messaging and support channels with elite precision.
- Provide rapid issue resolution and troubleshoot client inquiries regarding antidetect profiles and cookies.
- Keep sales operations, onboarding, and order flows moving smoothly with fast response times.
- Manage and maintain sessions using antidetect browser profiles and cookies.
Prerequisites & Expectations
- Availability: Full-time commitment and a completely reliable online presence with fast response times.
- Attention to Detail: Ability to follow operational protocols precisely.
- Independence: Capable of resolving technical profile issues without supervision.
Apply for this Position
Submit your application below. Submissions are delivered directly to our operations inbox.